By using VocaUp on iOS, you agree to these terms in full. If you disagree with any part of these terms, please discontinue use of the app immediately.
1. Service Description
VocaUp is an AI-powered educational game generation application that creates interactive learning games from uploaded images or documents. The app supports 29 languages and offers 7 different game types to enhance your learning experience.
1.1 Available Game Types
Game Type
Description
Credit Cost
Quiz
Multiple choice questions with 4 options
1 credit per question
True/False
Statement verification game
1 credit per question
Matching
Connect related pairs of items
1 credit per pair
Sorting
Arrange items in correct order
1 credit per item
Fill in the Blank
Complete sentences with missing words
1 credit per sentence
Definition
Match terms with their definitions
1 credit per term
Flashcard
Flip cards to study terms and definitions
1 credit per card
1.2 AI Technology
VocaUp uses advanced AI technology to deliver the best possible experience:
Free Tier: Google Gemini Flash Lite
Premium Tiers: Google Gemini (primary) with Vercel AI Gateway as fallback
All AI providers process your content securely and temporarily for game generation only.
2. Acceptance of Terms
By downloading, installing, or using VocaUp, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and Privacy Policy. If you are using the app on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
3. User-Generated Content & AI Processing
3.1 Content You Upload
You retain all rights to content you upload (images, documents, study materials)
You grant VocaUp a limited, non-exclusive license to process your content solely for game generation
Your uploaded content is temporarily stored for processing and deleted after game generation
You are solely responsible for ensuring you have rights to upload and process any content
3.2 AI-Generated Content
IMPORTANT DISCLAIMER: All game content (questions, answers, definitions, etc.) is generated by artificial intelligence. While we strive for accuracy, AI-generated content may contain errors, inaccuracies, or inappropriate material. VocaUp makes NO WARRANTY regarding the accuracy, completeness, or suitability of AI-generated content for any educational purpose.
AI-generated games are provided "AS IS" without any guarantees
You should verify all content before using it for educational purposes
VocaUp is not liable for any educational or academic consequences resulting from inaccurate content
The app creator bears NO RESPONSIBILITY for incorrect answers, misleading questions, or any harm caused by AI-generated content
3.3 Game History
Generated games are saved locally on your device for future replay
You can filter and search your game history by type, date, and title
Game history can be deleted at any time through the app settings
4. Credit System & Payments
4.1 Understanding Credits
VocaUp uses a credit-based system. Credits are consumed when generating games based on the number of items (questions, pairs, sentences, etc.) you choose to generate.
4.2 Subscription Tiers
VocaUp offers multiple subscription plans:
Free Tier: Watch rewarded video ads for unlimited game generation with premium AI models
Basic Plan: $2.99/month - 200 credits monthly with premium AI models
Pro Plan: $4.99/month - 400 credits monthly + faster generation with premium AI models
Premium Plan: $9.99/month - 1000 credits monthly + fastest generation with premium AI models
Ultimate Plan: $24.99/month - 4000 credits monthly + all premium features with premium AI models
4.3 Credit Usage Examples
Generating a 10-question quiz = 10 credits
Generating a matching game with 6 pairs = 6 credits
Generating a sorting game with 8 items = 8 credits
If you have 5 credits but want to generate 8 questions, you'll need to watch an ad
4.4 Apple In-App Purchases & Billing
VocaUp uses Apple StoreKit 2 exclusively for all in-app purchases on iOS. We do NOT process, store, or have access to your payment details.
Step-by-Step Payment Flow (iOS):
Choose Subscription: You select a subscription tier (Basic, Pro, Premium, or Ultimate) in the app
App Store Dialog: The Apple App Store payment sheet opens within the app
Payment Confirmation: You confirm the purchase using Face ID, Touch ID, or your Apple ID password
Secure Processing: Apple processes the payment on their secure servers - we NEVER see your payment details
Transaction Verification: Apple sends a signed transaction to our backend via Server-to-Server Notifications (App Store Server Notifications V2)
Subscription Activation: Upon successful verification, your subscription and credits are activated in our database (Supabase)
Sync to Device: The app syncs with our backend and updates your available credits and tier
Subscription Management:
You can manage, upgrade, downgrade, or cancel your subscription at any time via Settings > Apple ID > Subscriptions on your iOS device
Select "Request a refund" and follow the instructions
Apple's refund policy applies. VocaUp cannot process refunds directly.
4.5 Device-Based Subscription Sharing
How Subscription Sharing Works on iOS:
Your subscription is tied to your Apple ID. If you use Family Sharing, other family members may also have access depending on your Apple Family Sharing settings.
Owner Access: The Apple ID that purchased the subscription can use it on any device signed in with the same Apple ID
Shared Credits: All devices using the same Apple ID share the same credit pool
Device Limit: Maximum of 3 devices can be linked to one account to prevent abuse
Device Management: You can view and remove linked devices in Settings
4.6 Free Tier & Advertisements
Free tier users can watch rewarded video ads to generate games without spending credits
Premium users with available credits can generate games without ads
If premium users run out of credits, they can watch ads to continue generating
Ad availability is not guaranteed - VocaUp is not responsible if ads fail to load
5. Data Collection & Privacy
5.1 Information We Collect
Device Identifier (identifierForVendor): A unique identifier assigned by iOS for subscription management and credit tracking. This identifier resets if you uninstall all apps from the same developer.
Apple ID Information (Required): We collect your Apple User ID, email address (which may be a Hide My Email relay address), and display name to authenticate you and sync your subscription across devices
Uploaded Content: Temporarily stored for AI processing, deleted after game generation
Game History: Stored locally on your device
Crash Reports: Anonymous error logs to improve app stability
Language Preference: Your selected app and game language
5.2 Sign in with Apple (Required)
VocaUp requires Sign in with Apple to use the app:
Purpose: Authenticate users and sync subscriptions/credits across multiple devices using the same Apple ID
Data Collected: Apple User ID, email address (or Hide My Email relay), and display name
Hide My Email: If you choose to hide your email, Apple generates a unique, random email address that forwards to your personal email. We only see the relay address.
Device Limit: Maximum of 3 devices can be linked to one Apple ID to prevent abuse
Device Management: You can view and remove linked devices in Settings
Why Required: Sign in with Apple ensures secure authentication and allows you to access your credits from any device
Sign Out: You can sign out at any time, but you will need to sign in again to continue using the app
5.3 App Tracking Transparency
VocaUp does NOT request App Tracking Transparency (ATT) permission. We do not access the IDFA (Identifier for Advertisers) and do not track you across other apps or websites.
Advertisements are delivered via Google AdMob using SKAdNetwork for attribution, which does not require user tracking
No cross-app or cross-website tracking is performed
Your privacy choices are fully respected
5.4 Third-Party Services
VocaUp uses the following third-party services that may collect data:
Apple StoreKit 2: Processes in-app purchases and subscriptions - Privacy Policy
Google AdMob (SKAdNetwork): Delivers advertisements (Free tier) without tracking - Privacy Policy
Google Gemini: AI processing for game generation (Premium tiers) - Privacy Policy
Supabase: Manages subscription and credit data - Privacy Policy
5.5 Data Security
We use HTTPS encryption for all data transmission
API requests are protected with HMAC-SHA256 signatures
Subscription data is verified using Apple's signed transactions (JWS)
However, NO system is 100% secure. You acknowledge that any data transmission carries inherent risks
5.6 Data Retention
Uploaded images/documents: Deleted immediately after game generation
Game history: Stored locally until you delete it
Subscription/credit data: Retained for billing management while your account is active
Usage analytics: Retained for 12 months
6. Account Deletion
In compliance with Apple App Store Guideline 5.1.1, VocaUp provides a full account deletion option.
6.1 How to Delete Your Account
You can delete your account and all associated data in two ways:
In the App: Go to Settings > Delete Account. Confirm the deletion when prompted.
Via Email: Send an email to info@vocaup.com with the subject "Account Deletion Request". Include your registered email address.
6.2 What Gets Deleted
Your user profile and authentication data
Your credit balance and usage history
All linked device records
Server-side data stored in Supabase
6.3 What Does NOT Get Deleted
Active Subscriptions: Account deletion does NOT automatically cancel your App Store subscription. You must cancel it separately via Settings > Apple ID > Subscriptions on your iOS device to avoid future charges.
Locally Stored Data: Game history stored on your device is not affected by server-side deletion. Uninstall the app to remove local data.
Account deletion is permanent and irreversible. Once deleted, your account, credits, and all associated data cannot be recovered.
6.4 Data Deletion Request (GDPR Article 17)
Under the General Data Protection Regulation (GDPR), you have the right to request erasure of your personal data. To exercise this right, contact us at info@vocaup.com. We will process your request within 30 days.
7. Supported Languages
VocaUp supports the following 29 languages for both the app interface and game generation:
English, Hungarian (Hungarian), German (German), French (French), Spanish (Spanish)
Italian (Italian), Portuguese (Portuguese), Russian (Russian), Chinese (Chinese), Japanese (Japanese)
Korean (Korean), Arabic (Arabic), Hindi (Hindi), Indonesian (Bahasa Indonesian), Bengali (Bengali)
Polish (Polish), Dutch (Dutch), Greek (Greek), Czech (Czech), Swedish (Swedish)
Croatian (Croatian), Slovenian (Slovenian), Estonian (Estonian), Icelandic (Icelandic)
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
VocaUp and its creator provide this app "AS IS" and "AS AVAILABLE" without warranties of any kind
The creator shall NOT be liable for any direct, indirect, incidental, consequential, or special damages
This includes but is not limited to: loss of data, academic failure, incorrect game content, service interruptions, billing errors, credit calculation issues, or unauthorized access to your device
You use this app at your own risk
In no event shall the creator's total liability exceed the amount you paid for the app in the last 12 months
9. Prohibited Uses
You agree NOT to:
Upload copyrighted material you don't have rights to use
Use the app for illegal, harmful, or fraudulent purposes
Attempt to reverse engineer, decompile, or hack the app
Circumvent subscription, credit limitations, or ad systems
Manipulate the credit system or exploit bugs for free credits
Share or resell generated games commercially without proper rights
Upload content containing personal information of others without consent
Use the app in any way that violates applicable laws or regulations
10. Intellectual Property
VocaUp name, logo, and app design are proprietary to the creator
You retain rights to content you upload
AI-generated game content is provided for your personal or educational use only
The underlying AI models are owned by their respective providers (Google, xAI)
11. Account Termination
We reserve the right to suspend or terminate your access to VocaUp at any time, without notice, for:
Violation of these Terms of Service
Fraudulent or abusive behavior
Credit system manipulation or exploitation
Chargebacks or payment disputes
Any reason we deem necessary to protect the service or other users
No refunds will be issued upon termination for violations.
12. Governing Law & Disputes
These terms are governed by the laws of Hungary
Any disputes shall be resolved through binding arbitration
You waive your right to participate in class-action lawsuits
If any provision is found unenforceable, the remaining terms remain in effect
13. Children's Privacy
VocaUp is intended for users aged 13 and older. We do not knowingly collect data from children under 13. If you are under 13, please do not use this app. If we discover we have inadvertently collected data from a child under 13, we will delete it promptly.
14. Changes to Terms
We reserve the right to modify these Terms of Service and Privacy Policy at any time. Changes will be posted within the app and on this page. Continued use of the app after changes constitutes acceptance of the updated terms.
15. Contact Information
For support, questions, or privacy concerns, contact us at: